MMC Benefits Handbook
The Employee Assistance Program offers you telephonic counseling with qualified financial experts including certified financial planners, certified tax preparers, enrolled agents, CPAs, and professionals from both the banking and insurance industries.
You will receive an initial financial needs assessment to determine if personal or emotional issues are affecting your financial situation. Many issues are resolved within one call but there is the opportunity for additional telephonic coaching and advisement, when necessary.
There is no cost for initial or follow up services.
Telephonic consultations cover many types of financial issues such as the following, and more:
- budgeting techniques
- college funding
- reverse mortgages
- tax planning
- IRS problems
- debt counseling
- how to negotiate a late mortgage payment
- credit repair.
If there is a financial need that extends beyond what the Employee Assistance Program has the expertise to address and/or if you request a referral for a face-to-face financial expert in your community, that can be arranged.
The EAP offers you a referral for a free 60-minute consultation and up to a 25% discount off usual and customary fees for on-going services.
Note: There are some financial situations, such as those involving securities, where a discount is not available.
In addition, the Employee Assistance Program offers a unique tax preparation program in which an employee can call a toll-free number to have their taxes prepared by a Certified Public Accountant (CPA) over the telephone. Other services available through this program include:
You pay the costs for this tax preparation program, which will vary based on the complexity of your tax return.
For more information, contact Cigna Behavioral Health (CBH), 24 hours a day, 7 days a week by calling +1 800 382 3432.