MMC Benefits Handbook
You and your eligible household members, which includes family members, can each receive up to five sessions per issue each calendar year through Cigna Behavioral Health.
When you call the EAP, a representative will identify a counselor that is near your home or office. The counselor will typically offer you an appointment within 48 hours. (You can speak to crisis counselors immediately in the case of an emergency.) If it is more convenient, you can have your appointment over the telephone.