MMC Benefits Handbook
Filing a Claim
If you use a plan attorney, you do not need to submit a claim form. Your plan attorney will bill the claims administrator directly.
If you receive services from an out-of-network attorney, you need to file a claim to receive benefits. You can request an out-of-network fee reimbursement packet by calling MetLife Legal Plans at +1 800 225 2265, Monday through Friday, 8 a.m. to 9 p.m. and Saturday 8 a.m. to 2 p.m. Eastern time. You will be reimbursed according to a set fee schedule.
Appealing a Denied Claim
There are special rules, procedures and deadlines that apply to appeals of benefit determinations and denied claims, and you have special legal rights under ERISA. Please refer to the Plan Administration Description for a description of the appeal process.