Benefits Handbook

There is no cost to you for registering for Back-Up Care. A copay does apply when you use back-up care. Center-based care is $15 per child per visit with a maximum of $25 per family per visit. All in-home care services are $6/hour (4 hour minimum and 10 hour maximum per day). All fees are collected and retained by Bright Horizons, typically via credit card or EFT. There is no fee to register and the service co-payments are assessed only when care is actually requested and provided. Please note that cancellations made after 5:00 p.m., two business days prior to care, will count as a use and all applicable co-payments will apply. You can track your payments and program balances in the "My Account" section of the Bright Horizons website.

Bright Horizons Enhanced Family Supports is a suite of services, resources and discounts to help you source regular, ongoing care. You are responsible for the cost of care used through these programs.