MMC Benefits Handbook
The Program at a Glance
Bright Horizons Family Solutions includes two programs, Back-Up Care and Enhanced Family Supports. Bright Horizons Back-Up Care offers a network of quality care resources when you need to be at work and your regular child or adult/elder care arrangement is temporarily unavailable. Bright Horizons Enhanced Family Supports provides a variety of care and education resources and discounts to help you self-source ongoing, regular care. The chart below contains some important program features. For more information, see "How the Program Works."
How the Back-Up Care Program Works
How the Enhanced Family Supports Program Works
Family and Household Member Eligibility
For more information, contact:
Bright Horizons Family Solutions – 24 hours a day, 7 days a week
Phone: +1 877 BH CARES (+1 877 242 2737)
Website: Go to clients.brighthorizons.com/mmc.
For Back-Up Care, navigate to the Benefits tab and select Back-Up Care or browse your benefits from the home page.
First time user, click the "Join Today" button and if prompted enter in employer: username = MMCo and employer password = 4Backup.Upon registration, create a username and password.
For Enhanced Family Supports, navigate to the Benefits tab and select the benefit you are interested in, or browse your benefits from the home page.
You will need to register with each program support offering separately.
Once enrolled, if you wish to change coverage, where eligible, you must contact the Plan Administrator.
Marsh McLennan does not administer this program. Bright Horizons' decisions are final and binding.