Benefits Handbook

Monthly payments of a vested Accrued Benefit can commence on the first of any month coincident with or next following your 55th birthday, provided you have terminated employment, and completed an application in good order and in a timely manner.

An application to commence benefit payments will be considered timely if it was requested in advance of the elected Benefit Commencement Date and completed within the time specified in the commencement package that can be requested and mailed to you or you can start the retirement benefit commencement process online ("ROL") at www.myplansconnect.com. Note that you cannot use the ROL process in certain situations, for example, if you have a QDRO in place, a vested non-qualified retirement plan benefit accrued prior to 12/31/2004 (pre-2005 Grandfathered benefit), or have international service, and must call HR Services. It is recommended that you request an application to commence a benefit or begin the ROL process at least 30 days prior to the elected Benefit Commencement Date. However, in no event can you apply more than 90 days in advance of the elected Benefit Commencement Date.

Once you have requested a commencement package with a Benefit Commencement Date, you will receive a commencement package within 15 business days providing you with information about your vested Accrued Benefit and the amount of your monthly payments under the Plan's Optional Forms of Payment as of your elected Benefit Commencement Date. You will be provided with required, notices, forms and instructions regarding documentation that may be required. You will have 90 days from the date the commencement package was mailed to you to complete and return the required forms and documentation in good order. If you do not return the required forms and documentation in good order within 90 days, your application for a Benefit Commencement Date will be cancelled and you will need to reapply in order to commence your vested Accrued Benefit. If you choose to ROL at www.myplansconnect.com/mmc, all the required notices and forms are available on the website along with instructions regarding the documentation you are required to complete and upload to the website in order to commence your benefit.

Monthly payments will commence the first of the month following the month in which your completed forms in good order are on file for at least 30 days. Generally, your monthly benefit payments will commence on your Benefit Commencement Date provided HR Services received your completed forms in good order and your forms were received at least 30 days prior to your elected Benefit Commencement Date. Otherwise, your benefits will commence the first of the month following the month in which your completed forms in good order are on file for at least 30 days.

If you made your application and returned all required forms and requested documentation in good order and within the time period specified, and your first monthly payment is made after your elected Benefit Commencement Date, you will receive monthly payments retroactive to your elected Benefit Commencement Date.

If you fail to make your application and return all required forms and requested documentation in good order and within the time period specified, your application for a Benefit Commencement Date will be cancelled and you will need to reapply in order to commence your vested Accrued Benefit.

You may cancel or change your form of payment (within 90 days prior to your benefit commencing) if you obtain any required waiver and consent from your Spouse. Once payments begin, you may not change or revoke your election.

Your monthly benefit payments will be mailed to your address of record unless you indicate otherwise. If you opt to have your monthly benefit payments deposited directly to a checking or savings account with a US bank, it will be direct deposited no later than the first business day of the month.

To set up direct deposit instructions, complete the direct deposit form included in your commencement package.

You cannot have a lump sum payment (if eligible) deposited directly into your checking or savings account.

If you are not able to have your monthly benefit payments deposited directly to a checking or savings account with a US bank, a check will be mailed to you on or about the first business day of the month. If your monthly benefit payment check is lost or stolen, a replacement check can be issued. Report any lost check to HR Services at +1 866 374 2662.

You must report any address change immediately to HR Services in order to ensure that you receive your benefits and any notices of benefit changes. The letter must include your name, Social Security number, old address, new address and your signature or your survivor's signature. As an alternative, you can ask HR Services to send you a Change of Address Form for completion.

If you have questions, call HR Services at +1 866 374 2662.

The process that you must follow to make an application to commence your vested Accrued Benefit depends on whether you are currently employed by a company that is a member of the Marsh McLennan worldwide controlled group (Active Participant) or not (Terminated Vested Participant or Retired Participant.)