MMC Benefits Handbook
Covered Services
Comprehensive monitoring and alerts
Allstate Identity Protection's proprietary monitoring platform detects high- risk activity to provide rapid alerts, so you can detect fraud at its earliest sign, enabling quick restoration for minimal damage and stress.
Social media monitoring
You can add your and your family's social media accounts and get notified of suspicious activity that could indicate hacking or account takeover. You can even add YouTube accounts and we'll monitor comments for cyberbullying, threats, and explicit content.
Lost wallet protection
You can store critical information in your secure portal, which conveniently holds important information from credit cards, credentials, and documents. Should you lose your wallet, you'll be able to easily access and replace the contents.
Stolen wallet emergency cash**
Allstate Identity Protection will reimburse you up to $500 for cash you had in your wallet when it was lost or stolen, after providing a police report.
Alerts for emerging threats and scams
Allstate Identity Protection will provide real-time, personalized content about heightened security risks. Alerts leverage internal data to inform you about emerging threats, how they may affect users, and what steps you can take to better protect yourself.
High-risk transaction monitoring
Allstate Identity Protection will send alerts for non-credit-based activity that could indicate fraud, such as a wire transfer or an electronic document signature that matches your information.
Financial activity monitoring
Alerts triggered from sources such as bank accounts, thresholds, credit and debit cards, 401(k)s, and other investment accounts help you take control of your finances.
Unemployment fraud center with dedicated support
Allstate Identity Protection's unemployment fraud center ensures that victims have the tools and support they need for a quicker and easier resolution of their case, saving time and stress. Our dedicated specialists are available 24/7 to help you unravel unemployment fraud.
IP address monitoring
Allstate Identity Protection will look for malicious use of your IP addresses. IP addresses may contribute to a profile of an individual, which — if compromised — can lead to identity theft. Available with Allstate Identity Protection Pro+.
Allstate Digital FootprintSM
The internet knows a lot about you, but it doesn't have to. Now, you can see where your personal information lives online, so you can take action and help protect it.
  • Track where you've been online
  • Spot possible threats
  • Learn how to take action
Available with Allstate Identity Protection Pro+.
Identity Health Status
A unique tool, viewable within the Allstate Identity Protection portal and in your monthly status email that communicates a snapshot of your overall identity health risk level. Our enhanced algorithm and deep analytics help us spot fraud trends quickly and alert you, to help you stay one step ahead. New enhancements provide personalized tips and information to help you understand and improve your identity health.
Solicitation reduction
Allstate Identity Protection will aid you in opting in or out of the National Do Not Call Registry, credit offers, and junk mail.
Data breach notifications
Allstate Identity Protection will send alerts every time there's a data breach affecting you directly so you can take action immediately.
Credit monitoring and alerts
Allstate Identity Protection will alert for transactions like new inquiries, accounts in collections, new accounts, and bankruptcy filings. Allstate Identity Protection Pro+ also provides credit monitoring from all three bureaus, which may make spotting and resolving fraud faster and easier.
Credit assistance
Allstate Identity Protection will help you freeze your credit files with the major credit bureaus. You can even dispute credit report items from your portal.
Sex offender notifications
If a sex offender is registered in a nearby area, Allstate Identity Protection will notify you and provide a photo and physical description.
Mobile app
Access the entire Allstate Identity Protection portal on the go! Available for iOS and Android.
Protect the entire family
The program covers those who live in your household and those you take care of financially—everyone that's "under roof and wallet." If they are dependent on you financially or live under your roof, they're covered.*
Senior family coverage, including parents, in-laws, and grandparents age 65+
The family plan covers your parents, parents-in-laws, and grandparents over the age of 65.* Available with Allstate Identity Protection Pro+.
Customer care
Should fraud or identity theft occur, Allstate Identity Protection is available 24/7 to fully restore compromised identities, even if the fraud or identity theft occurred prior to enrollment. Our team is able to handle and remediate every type of identity fraud case. Allstate Identity Protection fully manages participants' restoration cases, helping them save time, money, and stress.
24/7 U.S.-based customer care center
Allstate Identity Protection's customer care team is available 24/7.
Dark web monitoring
In-depth monitoring goes beyond just looking out for your Social Security number. Bots and human intelligence scour closed hacker forums for compromised credentials and other personal information. Allstate Identity Protection will alert you if you have been compromised. Users can track:
  • Social Security number
  • Email address
  • Usernames and passwords
  • Credit card numbers
  • Debit card numbers
  • Driver's license number
  • Medical ID number
  • IP address
  • Gamer credentials
If you fall victim to fraud, Allstate Identity Protection will reimburse your out-of-pocket costs.** Allstate Identity Protection will also reimburse you for stolen funds up to $1 million.** Coverage includes funds stolen from:
  • Employee HSA, 401(k), 403(b), and other investment accounts that traditional banks may not cover
  • SBA loans
  • Unemployment benefits
With Allstate Identity Protection Pro+, you'll get expanded financial protection, including coverage for stolen tax refunds and expense reimbursement for home title fraud and professional fraud**
Terms and conditions apply. Certain features require additional activation and will not be available until a later date. Product may be updated or modified prior to availability. Allstate Identity Protection is offered and serviced by InfoArmor, Inc., a subsidiary of The Allstate Corporation.
* Only available with a family plan.
** Identity theft insurance covering expense and stolen funds reimbursement is underwritten by American Bankers Insurance Company of Florida, an Assurant company. The description herein is a summary intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.
Product may be updated or modified prior to availability. Certain features require additional activation.
Allstate Identity Protection is offered and serviced by InfoArmor, Inc., a subsidiary of The Allstate Corporation.