MMC Benefits Handbook
What kind of support and services can I expect under the MetLife Will Preparation service?
The Will Preparation service is available to you and your spouse at no additional cost. This feature includes:
- Access to a participating plan attorney at no cost for employees and their Spouses (or Domestic Partners, if applicable) for the drafting of wills, living wills and/or powers of attorney prepared or updated by a participating MetLife Legal Plans attorney.
- For more information, MetLife Legal Plans can be contacted at +1 800 821 6400. A Client Service Representative will help you locate a participating plan attorney in your area and answer any questions you may have about this benefit.
Certain services are not covered under the Will prepration Services and the Suvivior Assistance Services, including matters in which there is a conflict of interest between the executor/administrator and any beneficiary or heir and the estate; any disputes with the group policyholder, employer, MetLife and/or any of its affiliates; any disputes involving statutory benefits; will contests or litigation outside probate court; appeals; court costs, filing fees, recording fees, transcripts, witness fees, expenses to a third party, judgments or fines; and frivolous or unethical matters.
What does the Will Preparation service cost?
This plan feature is automatically available at no cost to Plan participants or spouses.
What if I have additional questions?
Contact Mercer Voluntary Benefits (provided by Mercer Health & Benefits Administration) at +1 800 225 2265, Monday - Friday, 8:00 a.m. to 9:00 p.m. Eastern time and Saturday, 8:00 a.m. to 2:00 p.m. Eastern time and you will be transferred to a MetLife GVUL Customer Service Representative for assistance.