MMC Benefits Handbook
The Plan at a Glance
This Plan offers pet insurance to help meet the costs for caring for your pets. The chart below contains some important program features. For more information, see "How the Plan Works."
Plan Feature
How the Plan Works
  • Pet insurance, from Nationwide, is made directly available to all eligible employees. Generally, care is covered after you meet your deductible and submit a claim for reimbursement of medical expenses for your pet.
  • You can choose from 50% or 70% reimbursement to get the level of coverage that fits your needs1.
  • You can visit any licensed veterinarian or specialist nationwide, with no limitations1.
  • See "How the Plan Works" for details.
  • You may enroll your pet for pet insurance at any time by accessing Nationwide's enrollment website,, or by calling
    +1 800 225 2265, Monday - Friday, 8 a.m. to 9 p.m. and Saturday 8 a.m. to 2 p.m. Eastern time and advising the member care representative of your employer.
  • Evidence of Insurability may be required for each pet (cat, dog, bird and/or exotic pet).
  • Once enrolled, go to Colleague Connect (, click Pay & Benefits and select Mercer Voluntary Benefits under Benefits to view your deduction amount. If you wish to change coverage, where eligible, you must contact the Plan Administrator.
Contact Information
For more information, contact the Claims Administrator:
Phone: +1 800 225 2265, Monday - Friday, 8 a.m. to 9 p.m. and Saturday 8 a.m. to 2 p.m. Eastern time.
Marsh McLennan does not administer this Program. Nationwide's decisions are final and binding.
1 Some exclusions may apply. Certain coverages may be subject to pre-existing exclusion. See policy documents for a complete list of exclusions. Reimbursement options may not be available in all states.