The Program at a Glance

MMC Benefits Handbook

The Employee Assistance Program (EAP) can help you manage your life by providing you with resources to help you through a difficult time. The chart below contains some important program features. For more information, see "How the Program Works."


Program Feature	Highlights
How the Program Works	The EAP provides confidential personal counseling to employees, family members and any household members who are dealing with difficult issues. You may speak with a Cigna EAP counselor at any time, day or night, to address issues. Employees can seek help for any reason, crisis or non-urgent. Telephonic consultations are unlimited when you speak with a Cigna EAP counselor over the telephone at no cost to you. Up to five sessions per issue, per eligible member, per year with a Cigna EAP counselor—whether conducted in person or via video-based telehealth — are provided at no cost to you. See "How the Program Works" for details.
Eligibility	You are eligible to participate in this program if you meet the eligibility requirements set forth below. See "Participating in the Program" for details.
Family and Household Member Eligibility	Your family and household members can use the Employee Assistance Program if they meet the eligibility requirements described below. See "Participating in the Program" for details.
Enrollment	Coverage is automatic.
Cost	There is no cost to you for using the Employee Assistance Program. If the program provides referrals to other services, you are responsible for paying for any services you choose.
Confidentiality	Services are completely confidential. The Company isn't told if you contact the EAP. Your family and household members' calls are also confidential—even you will not be notified if any member of your family or household contacts the EAP. See "How the Program Works" for details.
Contact Information	For more information, contact: Cigna Behavioral Health (CBH), 24 hours a day, 7 days a week Phone: +1 800 382 3432 Website: mycigna.com The Employer ID to access the site is: mmc. The Employer ID is needed only for initial registration. Under "What best describes you", select "I want to register for the Employee Assistance Program ONLY". Upon registration, create a userid and password. Marsh McLennan does not administer this program. Cigna Behavioral Health's (CBH) decisions are final and binding.