MMC Benefits Handbook
How the Program Works
WIN Infertility Educational Support and Resources is a digital platform with educational resources and support about family building and the causes and treatment of medical infertility to help you make informed choices.
WIN Infertility Educational Support and Resources is offered to eligible employees through the WINFamily mobile app.
For which situations does WIN Infertility Educational Support and Resources provide support?
WIN Infertility Educational Support and Resources addresses family building for all family structures as well as the causes and treatment of medical infertility to help you make informed choices.
How can I access WIN Infertility Educational Support and Resources?
WIN Infertility Educational Support and Resources can be accessed through the WINFamily mobile app. The WINFamily mobile app is available in the App Store or Google Play. Use code MMC18 to create an account.
For information on the program and how to enroll, visit https://managed.winfertility.com/mmc-2.
What are the components of WIN Infertility Educational Support and Resources?
WIN Infertility Educational Support and Resources provides individualized support and educational resources to help navigate your family-building journey.
You have access to:
  • A Nurse Care Advocate who will provide support, including education, guidance, and emotional support.
  • Nurse Care Advocates are available on-call 24/7 and can be reached through the WIN Family App for the following:
    • Assistance in selecting an in-network provider based on your individual treatment needs, goals and preferences if enrolled in an Aetna, Anthem or Surest medical plan.
    • Assistance in navigating your medical plan provider search if not enrolled in an Aetna, Anthem or Surest medical plan.
    • Support to help you understand complex information such as common causes, testing and treatment options, as well as medication guidance.
    • Assistance with understanding reproductive and family needs, such as menopause, pregnancy, postpartum and parenting.
  • Mind and body well-being guidance provided by WIN's Behavioral Health Care Advocates and in-house Nutritional Health Coaches.
    • WIN's Behavioral Health Care Advocates are Licensed Clinical Social Workers experienced in Reproductive Behavioral Health, serving as personal advocates to help you develop healthy coping strategies to navigate the emotional challenges that can arise during your family-building journey.
    • WIN's in-house health coaches provide support in developing personal health goals and a nutrition plan to address your individual challenges, preferences, and dietary needs.
How can I access WIN Infertility Educational Support and Resources?
WIN Infertility Educational Support and Resources can be accessed through the WINFamily mobile app. The WINFamily mobile app is available in the App Store or Google Play. Use code MMC18 to create an account.
Do I have to follow the recommendation of WIN Infertility Educational Support and Resources?
No. The information you receive from WIN is intended to help you make informed decisions.
If I have an authorized unpaid leave of absence, can I still use WIN Infertility Educational Support and Resources?
Coverage for you continues for the duration of your authorized unpaid leave of absence.
If I become disabled, does WIN Infertility Educational Support and Resources still provide a benefit?
During a period of approved disability, you remain eligible for coverage.
If I no longer satisfy the WIN Infertility Educational Support and Resources' eligibility requirements
Your coverage ends on the date you no longer satisfy the eligibility requirements.
Do I have to use the WIN Infertility Educational Support and Resources?
No. Participation is completely voluntary.