Benefits Handbook

LiveHealth Online® lets you talk to a US board-certified doctor through your mobile device or a computer with a webcam. The doctor can diagnose, recommend treatment and prescribe medication, when appropriate, for many medical issues. You can use this service for common health concerns like colds, the flu, fevers, rashes, infections, allergies, etc. LiveHealth Online® also provides services for Psychology and Psychiatry.

Doctors are available on LiveHealth Online® 24/7, 365 days a year.

When you need to see a doctor, go to www.livehealthonline.com or access the LiveHealth Online® mobile app to set up an account. Establishing an account allows you to securely store your personal and health information. Once connected, you can talk and interact with the doctor.

If you are using LiveHealth Online® for the first time, you will be asked to answer a brief questionnaire about your health before you speak with a doctor. Then the information from your first online visit will be available for future online visits.

Doctors can only access your health information and review previous treatment recommendations and information from your prior LiveHealth Online® visits.

You can download the mobile app for free on your mobile device by visiting the App Store or Google Play.

LiveHealth Online® accepts Visa, MasterCard and Discover cards as payment for an online visit with a doctor. Prescriptions aren't included in the cost of your doctor's visit.

LiveHealth Online is available in all states and includes the ability for the provider to write a prescription.

You can call +1 855 603 7985 or email customersupport@livehealthonline.com. If you send an email, include your name, your email and a telephone number where you can be reached.