MMC Benefits Handbook
The Plan at a Glance
This Plan offers pet insurance to help meet the costs for caring for your cats and dogs. The chart below contains some important program features. For more information, see "How the Plan Works."
Plan Feature
How the Plan Works
  • Pet insurance, from TrustedPals, is made directly available to all eligible employees. Generally, care is covered after you meet your deductible and co-pay and submit a claim for reimbursement of medical expenses for your pet.
  • You can visit any licensed veterinarian, including specialists nationwide, with no limitations.
  • See "How the Plan Works" for details.
  • You may enroll your pet for pet insurance at any time by accessing TrustedPals via the Voluntary Benefits website ( ). Click Pay & Benefits and select Mercer Voluntary Benefits under Benefits.
  • Once enrolled, go to Colleague Connect ( Click Pay & Benefits and select Mercer Voluntary Benefits under Benefits to view your deduction amount. If you wish to change coverage, where eligible, you must contact the Plan Administrator.
Contact Information
For more information, contact the Plan Administrator:
PO Box 14404
Des Moines, IA 50306
Phone: +1 800 225 2265, Monday - Friday, 8 a.m. to 9 p.m. and Saturday 8 a.m. to 2 p.m. Eastern time.
Marsh McLennan does not administer this Program. TrustedPals' decisions are final and binding.