Benefits Handbook

Care Specialists will provide you with personalized referrals containing detailed information on topics such as care providers; operating hours; fees and subsidies; licensing; and accreditations (if any); location; and any specific care needs.

Referrals can be relayed via phone by Care Specialists or sent via email.

The Company hopes that this benefit will help you to manage work and family responsibilities and save time and money with personal life needs. It is important to remember, however, that the Family Resource Program provides referrals and not recommendations. You are responsible for selecting the services that best suit your needs. You pay any costs associated with the providers/services you choose.

Neither the Company nor the Family Resource Program guarantees the quality of providers. The program aims to give you information you can use to evaluate providers and determine which one, if any, is best for you. The choice of services is always yours.