MMC Benefits Handbook
The Program at a Glance
The Family Resource Program can help you balance work and personal responsibilities by giving you access to providers, information and resources. The chart below contains some important program features. For more information, see "How the Program Works."
Program Feature
Highlights
How the Program Works
  • The Family Resource Program is accessible 24/7/365 via telephone and online to help with virtually any life need.
  • The program offers access to Bachelor's and Master's level specialists with education and training in one specialty area (e.g. child care, adult care, etc.) who provide expert guidance, pre-screened referrals and information to helpful providers and resources nationwide. The specialist will help you evaluate your situation, research and explain the options in your community or nationwide and send you relevant materials and referrals. You can also log on to the LifeCare website to access helpful content and tools such as Provider Locators, webinars, articles, videos and LifeMart, an employee discount center featuring brand-name discounts to save you money on everyday needs.
  • See "How the Program Works" for details.
Employee Eligibility
  • You are eligible to participate in this program if you meet the eligibility requirements described below.
  • See "Participating in the Program" for details.
Family and Household Member Eligibility
  • Your family and household members can use the Family Resource Program if they meet the eligibility requirements described below.
  • See "Participating in the Program" for details.
Enrollment
  • Coverage is automatic.
Cost
  • There is no cost to you for using the Family Resource Program. If the program provides referrals to other services, you are responsible for paying for any services you choose to use.
Contact Information
For more information, contact:
LifeCare®, 24 hours a day, 7 days a week, 365 days a year
Phone: +1 877 399 8235
First time user: registration code is MMC and member ID is Employee ID.
Marsh & McLennan Companies does not administer this program. LifeCare®'s decisions are final and binding.