MMC Benefits Handbook
Changing Coverage
What happens if I retire or leave the Company?
Since payroll deduction is no longer available, you can request to be converted to direct billing by contacting Mercer Voluntary Benefits (provided by Mercer Health & Benefits Administration). Once on direct bill you may change to electronic funds transfer by contacting your carrier for the proper forms. As a retiree, you continue to be eligible for any Company group discounts.
Whether you retire or leave the Company, you can continue your coverage without interruption.
Auto/Home Policies Purchased Prior to April 15, 1999
I first purchased an auto/home policy prior to April 15, 1999 (that is, prior to MetLife's association with the Choice Auto and Home Insurance Program). To whom do I go for information regarding change of coverage, to update my address or to file a claim?
Several carriers provided insurance to Marsh & McLennan Companies employees prior to MetLife.
  • The Hartford. To change coverage amounts, to update your address information or to file a claim, contact The Hartford at +1 877 287 6221.
  • Chubb. To change coverage amounts, to update your address information or to file a claim, contact Chubb at +1 800 248 2275.
Missing information for auto/home policies purchased prior to April 15, 1999
I first purchased one or more auto/home policies prior to April 15, 1999 (that is, prior to MetLife's association with the Choice Auto and Home Program) but cannot locate my policy documents and cannot remember the name of the carrier. What should I do?
Contact each of the carriers mentioned above and MetLife to confirm whether you have coverage. It is possible to have more than one policy with more than one carrier.