MMC Benefits Handbook
Filing a Claim
Your beneficiary should contact the Employee Service Center for instructions directly at +1 866 374 2662.
Your beneficiary needs to file the claim within 90 days of your death.
Claim Processing
After the Claims Administrator receives the proper documents and approves the claim, your beneficiary will be notified.
How long does it normally take to process a claim for benefits?
Most claims are normally processed within two weeks after the claim is filed.
How do I or my beneficiary appeal a benefit determination or denied claim?
There are special rules, procedures and deadlines that apply to appeals of benefit determinations and denied claims, and you have special rights under ERISA. Please refer to the Administrative Information section for a description of the appeals process.